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Recaptcha no longer working [edit: workarounds available inside]

Posted: Mon Apr 16, 2018 1:56 am UTC
by Madge
Phone post so brief.

I can't login on my desktop without captcha due to too many login attempts.

However, the recaptcha is not working and is asking me to direct site owners to upgrade the captcha system.

Can this be upgraded?

Also is there a way to reset the too many login flag on my account so that I can get around it

Cheers

edit: see downthread for a workaround - apparently typing 'v1' as the captcha answer will solve the captcha.

Re: Recaptcha no longer working

Posted: Mon Apr 16, 2018 1:57 am UTC
by Madge
This also prevents registration btw

Re: Recaptcha no longer working

Posted: Tue Apr 17, 2018 4:57 pm UTC
by gmalivuk
Madge wrote:This also prevents registration btw
There was a gap in registrations on the 15th, but 18 accounts have joined the site since then so it seems this part of the problem, at least, is fixed.

Re: Recaptcha no longer working

Posted: Wed Apr 18, 2018 12:24 am UTC
by Madge
I still see an unavailable recaptcha when I try to log in or register an account. I'd post a screenshot but I'm on my phone. Can someone please reset the login flag for me if that's possible?

Re: Recaptcha no longer working

Posted: Wed Apr 18, 2018 10:14 am UTC
by Madge
Screenshots:

when I attempt to log in:

Image

new user registration:

Image

I've "replicated" this issue in Windows 10 and Kubuntu. (Got these on Chrome/Chromium in both instances).

Re: Recaptcha no longer working

Posted: Tue Apr 24, 2018 5:38 pm UTC
by Sabrar
If anyone is still looking at this I can confirm the above issue, at least when it comes to trying to register a new account. Also Chrome/Win 10.

Re: Recaptcha no longer working

Posted: Tue Apr 24, 2018 11:14 pm UTC
by Madge
okay, that was the scariest 12 hours of my life, I got locked out of my account on all of my devices (:O) and started panicking and decided to try resetting my password, which it turned out also reset the "too many logins" flag on my account so I'M BACK, BABY.

So the issue is still a problem for new signups, but you don't need to reset the login flag on my account.

If anyone is reading this and is locked out of their account, here's the workaround:

- Reset your password

- Open the "reset password" link in your email

- Login with your new password which let's be real is way more secure than the password you were using before

- Continue to make a nuisance of yourself on the mafia and site issues fora

Re: Recaptcha no longer working

Posted: Wed Apr 25, 2018 4:55 pm UTC
by pogrmman
The captcha still is broken for new registration, it seems. Google’s official solution is updating to version 2. I don’t know if it’s possible to pass the captcha in this state (considering there have been accounts registered since then, it seems like it’s possible), but for security, it is probably better to upgrade. It looks like they simply don’t process api call for v1 anymore.

Re: Recaptcha no longer working

Posted: Wed Apr 25, 2018 11:28 pm UTC
by Soupspoon
(I had refrained from saying anything before, as I've watched this thread evolving, but I don't feel quite so bad for my "FAO explainxkcd" thread now. Still broken over there, I see, but they're in good company given the wide spread of this lack of upgrade. Could almost be imagined a DoS thing, heavily obfuscated to deflect blame onto the local administrators.)

Haven't quite had cause to test out the local interaction, but have been dangerously close to it as I had problems in the last couple of days with this device being unable to be charged while out on the road (my usual solutions having serially failed to be available for different reasons compunding upon each other) and I was beginning to worry about getting the login right if I had pursued access by alternate machines that I'd not used before.

So good luck, TPTB, in getting it fully resolved. For all the systems for which the advanced upgrade announcements apparently never really arrived intact from the vendor. As we've just been reminded by the talk surrounding the currently penultimate comic, https://xkcd.com/1028/ probably covers some of what we're seeing. I hope people stuck dealing with the outrage of the ultimate end-users are bending the earsmof those back at CAPTCHA-central, so that if/when V3 migration has to happen that it goes by without quite so many upset people at all levels.

Re: Recaptcha no longer working

Posted: Thu Apr 26, 2018 1:13 am UTC
by turingbiomachine
Ok, just for anyone that needs it, typing "V1" solves the recaptcha. It worked for me.

Source: https://www.reddit.com/r/neopets/comments/8biewm/captcha_v1_shutdown/

Re: Recaptcha no longer working [edit: workarounds available inside]

Posted: Sat Apr 28, 2018 12:29 pm UTC
by flicky1991
"V1" didn't work for me. I got:
No soup for you! It looks like you have been flagged as a spammer.
If you feel this decision was made in error contact the board admin.

Re: Recaptcha no longer working [edit: workarounds available inside]

Posted: Fri May 11, 2018 7:38 am UTC
by lucusloc
"v1" worked for me (lower case, upper case did not work). I also tried audio, so that may have triggered something.

Re: Recaptcha no longer working [edit: workarounds available inside]

Posted: Sun Jul 08, 2018 1:30 pm UTC
by gmalivuk
Whatever workarounds may have worked earlier seem to have stopped, based on dates of new user registrations.

The anti-spam step has now been changed away from recaptcha, if anyone wants to verify that it works again.